Shipping policy

Order Processing Time All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Note: If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email if there will be a significant delay in the shipment of your order.

Shipping Rates & Delivery Estimates We offer shipping to the US, UK, EU, and [other regions you ship to, e.g., Canada/Australia]. Shipping charges for your order will be calculated and displayed at checkout.

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available in the carrier's system. If you haven’t received your order within [e.g., 20 days] of receiving your shipping confirmation email, please contact us at [support@ypkatana.com] with your name and order number, and we will look into it for you.

Damaged or Lost Packages If you received your order damaged or if the package is lost in transit, please contact us immediately at [support@ypkatana.com]. Please save all packaging materials and damaged goods before filing a claim.